/* Signature Haul & Removal — planning companion
   Palette: charcoal / gold / parchment. No outlines, no accent bars; depth comes from tone and shadow. */
:root{
  --ink:#1f201d;--char:#2b2c29;--char2:#3a3b38;--muted:#6a6760;--muted2:#8a877f;
  --paper:#f2efe8;--paper2:#ebe6d8;--paper3:#e3ddcc;--card:#ffffff;
  --gold:#a5893b;--gold2:#b68e45;--gold-ink:#7d6527;--gold-soft:rgba(165,137,59,.14);
  --hair:rgba(43,44,41,.08);--hair-dark:rgba(255,255,255,.10);
  --shadow:0 1px 2px rgba(43,44,41,.05),0 24px 48px -28px rgba(43,44,41,.28);
  --shadow-lg:0 2px 4px rgba(0,0,0,.08),0 40px 80px -30px rgba(0,0,0,.45);
  --radius:18px;--radius-sm:12px;
  --serif:"Iowan Old Style","Palatino Linotype",Palatino,"Book Antiqua",Georgia,serif;
  --sans:-apple-system,BlinkMacSystemFont,"Inter","Segoe UI",Helvetica,Arial,sans-serif;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--paper);color:var(--ink);font:16px/1.65 var(--sans);-webkit-font-smoothing:antialiased}
main,footer,.wrap{max-width:1140px;margin:auto;padding:0 32px}
p{margin:8px 0 16px}
a{color:var(--gold-ink);text-decoration:none}
a:hover{text-decoration:underline;text-underline-offset:3px}
h1,h2{font-family:var(--serif);font-weight:400;letter-spacing:-.02em}
h1{font-size:clamp(42px,5.2vw,68px);line-height:1.02;margin:18px 0 24px}
h2{font-size:clamp(28px,3vw,38px);line-height:1.12;margin:10px 0 22px}
h3{font-size:17px;font-weight:650;margin:0 0 8px;letter-spacing:-.01em}
.lead{font-size:19px;line-height:1.55;color:var(--muted);max-width:600px}
.small{font-size:14px;color:var(--muted)}
.tiny{font-size:12.5px;color:var(--muted);line-height:1.55}
.eyebrow{font-size:11px;letter-spacing:.18em;font-weight:700;text-transform:uppercase;color:var(--gold-ink)}

/* Top bar with the gold S mark */
.topbar{background:var(--char);color:#fff}
.topbar .wrap{display:flex;align-items:center;justify-content:space-between;padding-top:22px;padding-bottom:22px}
.lock{display:flex;align-items:center;gap:14px;color:#fff;text-decoration:none;flex:none}
.lock:hover{text-decoration:none}
.lock svg{height:34px;width:auto;color:var(--gold2);flex:none}
.brand{font-size:15px;font-weight:800;letter-spacing:.14em;line-height:1;color:#fff;white-space:nowrap}
.brand small{display:block;font-size:9.5px;font-weight:600;letter-spacing:.24em;color:var(--gold2);margin-top:5px}
.status{display:inline-flex;align-items:center;gap:9px;font-size:11px;letter-spacing:.14em;text-transform:uppercase;font-weight:650;color:#cfcabb;text-align:left;line-height:1.5}
.status::before{flex:none}
.status::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--gold2);box-shadow:0 0 0 4px rgba(182,142,69,.22);animation:pulse 2.2s ease-out infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(182,142,69,.55)}70%{box-shadow:0 0 0 9px rgba(182,142,69,0)}100%{box-shadow:0 0 0 0 rgba(182,142,69,0)}}
@media(prefers-reduced-motion:reduce){.status::before{animation:none;box-shadow:0 0 0 4px rgba(182,142,69,.22)}}

/* Dark image hero */
.hero-wrap{position:relative;background:var(--char);color:#fff;overflow:hidden;isolation:isolate}
.hero-wrap::before{content:"";position:absolute;inset:0;background:url(/assets/hero-arrival-1800.jpg) center 42%/cover no-repeat;opacity:.62;z-index:-2}
.hero-wrap::after{content:"";position:absolute;inset:0;z-index:-1;background:linear-gradient(90deg,rgba(43,44,41,.96) 0%,rgba(43,44,41,.88) 38%,rgba(43,44,41,.55) 62%,rgba(43,44,41,.35) 100%),linear-gradient(180deg,rgba(43,44,41,.45) 0%,rgba(43,44,41,0) 30%,rgba(43,44,41,.35) 100%)}
.hero{display:grid;grid-template-columns:1.25fr .95fr;gap:56px;align-items:center;padding-top:56px;padding-bottom:80px}
.hero .eyebrow{color:var(--gold2)}
.hero h1{color:#fff;margin-top:16px}
.hero .lead{color:#e6e2d6}
.hero > div > .small{color:#cfcabb}
.hero .callout{background:rgba(255,255,255,.08);color:#f2efe8;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px)}
.hero .callout b{color:#fff}

/* Cards */
.panel{background:var(--card);padding:28px;border-radius:var(--radius);box-shadow:var(--shadow)}
.request{padding:34px 34px 30px;box-shadow:var(--shadow-lg)}
.request h2{font-size:30px;margin:6px 0 14px}
.request .eyebrow{color:var(--gold-ink)}
.request .small{color:#4f4d47}
.request .small b{color:var(--ink)}
.request .tiny{color:#6a6760}
label{display:block;font-size:12px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:16px 0 7px}
input{font:inherit;width:100%;padding:13px 14px;border:0;border-radius:10px;background:var(--paper);color:var(--ink);min-width:0;box-shadow:inset 0 0 0 1px transparent;transition:box-shadow .15s}
input:focus{outline:none;box-shadow:inset 0 0 0 2px var(--gold)}
input::placeholder{color:var(--muted2)}
.dates{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}
.dates>div{min-width:0}
input[type=date]{-webkit-appearance:none;appearance:none;display:block;width:100%;max-width:100%;min-width:0;min-height:52px;text-align:left;line-height:1.4;position:relative}
input[type=date]::-webkit-date-and-time-value{text-align:left}
input[type=date].filled::-webkit-date-and-time-value{min-height:1.4em}
input[type=date]::-webkit-calendar-picker-indicator{opacity:.7;cursor:pointer}
@supports (-webkit-touch-callout:none){input[type=date]:not(.filled)::before{content:attr(data-hint);color:var(--muted2);pointer-events:none}} /* iOS only: an empty date field is otherwise a blank box */
button,.button{font:inherit;cursor:pointer;border:0;padding:14px 20px;border-radius:12px;background:var(--char);color:#fff;font-weight:650;text-decoration:none;display:inline-block;text-align:center;transition:background .15s,transform .15s,box-shadow .15s}
button:hover,.button:hover{background:var(--ink);text-decoration:none}
button:active{transform:translateY(1px)}
button:focus-visible,a:focus-visible,input:focus-visible,summary:focus-visible{outline:3px solid var(--gold2);outline-offset:3px}
.full{width:100%;margin-top:18px}
.secondary{background:var(--paper2);color:var(--ink);padding:10px 16px;font-size:13px;font-weight:600}
.secondary:hover{background:var(--paper3);color:var(--ink)}
button:disabled{opacity:.6;cursor:wait}
.error{color:#9f301e;font-size:13px;min-height:20px;margin:10px 0 0}
.response{background:var(--paper);padding:18px 20px;margin-top:16px;border-radius:12px}
.response h3{display:flex;align-items:center;gap:10px}
.response h3::before{content:"";width:10px;height:10px;border-radius:50%;background:var(--gold)}
.response pre{white-space:pre-wrap;font:13px/1.55 inherit}
.success{background:var(--paper)}
noscript p{padding:15px;background:var(--paper2);border-radius:10px}
.printrequest{display:none}
[hidden]{display:none!important}

/* Sections */
.printbar{display:flex;justify-content:flex-end;padding:22px 0 0}
.section{padding:64px 0 8px}
.section:last-of-type{padding-bottom:40px}
.three{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}
.two{display:grid;grid-template-columns:1fr 1fr;gap:22px}
.number{font:40px/1 var(--serif);color:var(--gold);display:block;margin:4px 0 14px}
.media{margin:-28px -28px 22px;aspect-ratio:3/2;overflow:hidden;border-radius:var(--radius) var(--radius) 0 0;background:var(--char)}
.media img{width:100%;height:100%;object-fit:cover;display:block}
.callout{padding:20px 24px;background:var(--paper2);border-radius:14px;margin-top:22px}
.callout b{color:var(--ink)}

/* Scope options */
.options{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin:26px 0 22px}
.option{background:var(--card);text-align:left;color:var(--ink);padding:0;overflow:hidden;border-radius:var(--radius);box-shadow:var(--shadow);font-weight:400}
.option:hover{background:var(--card);transform:translateY(-2px);box-shadow:0 2px 4px rgba(43,44,41,.06),0 30px 50px -28px rgba(43,44,41,.35)}
.option .thumb{display:block;aspect-ratio:16/9;overflow:hidden;background:var(--char)}
.option .thumb img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .45s ease}
.option:hover .thumb img{transform:scale(1.04)}
.option .body{display:block;padding:20px 24px 24px}
.option span{display:block;font-size:12.5px;letter-spacing:.06em;color:var(--muted)}
.option .body > span:first-child{font-weight:700;letter-spacing:.14em;text-transform:uppercase;font-size:11px;color:var(--gold-ink)}
.option strong{font:38px/1.3 var(--serif);display:block;color:var(--ink);margin:4px 0 6px;letter-spacing:-.01em}
.option[aria-pressed=true]{background:var(--char);color:#fff}
.option[aria-pressed=true] .body > span:first-child{color:var(--gold2)}
.option[aria-pressed=true] strong{color:#fff}
.option[aria-pressed=true] span{color:#cfcabb}
.option[aria-pressed=true]:hover{background:var(--char)}
.pill{display:inline-flex;align-items:center;gap:8px;font-size:11px;letter-spacing:.14em;text-transform:uppercase;font-weight:700;color:var(--gold-ink)}
.pill::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--gold)}
.timeline{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin:26px 0 8px}
.step{padding:20px 22px;background:var(--paper);border-radius:14px}
.step h3{margin:10px 0 6px;font-size:16px}
.phase{color:var(--gold-ink);font-size:10.5px;letter-spacing:.16em;text-transform:uppercase;font-weight:750}

/* Records */
.row{display:flex;justify-content:space-between;gap:15px;padding:13px 0;font-size:14px;box-shadow:inset 0 -1px 0 var(--hair)}
.row:last-of-type{box-shadow:none}
.row span:last-child{color:var(--muted);font-size:12px;text-align:right}
.dark{background:var(--char);color:#fff}
.dark .tiny,.dark .small{color:#cfcabb}
.dark .eyebrow{color:var(--gold2)}
.dark .row{box-shadow:inset 0 -1px 0 var(--hair-dark)}
.dark .row:last-of-type{box-shadow:none}
.dark .row span:last-child{color:#cfcabb}
.dark h3{color:#fff}
.strip{display:grid;grid-template-columns:1.1fr 1fr;margin-top:22px;background:var(--char);color:#fff;border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow)}
.strip-media{margin:0;min-height:100%;background:var(--char2)}
.strip-media img{width:100%;height:100%;object-fit:cover;display:block}
.strip-body{padding:34px 36px}
.strip-body h3{font-family:var(--serif);font-size:28px;font-weight:400;margin:8px 0 12px;color:#fff;letter-spacing:-.015em}
.strip-body .small{color:#cfcabb}
.strip-body .eyebrow{color:var(--gold2)}
.facts{margin:18px 0 0;display:grid;grid-template-columns:1fr 1fr;gap:16px 22px}
.facts div{padding:0}
.facts dt{font-size:10.5px;letter-spacing:.16em;text-transform:uppercase;font-weight:750;color:var(--gold2)}
.facts dd{margin:4px 0 0;font-size:13.5px;color:#e9e6dd;line-height:1.5}

/* Accordion */
details{background:var(--card);border-radius:14px;padding:6px 24px;margin:12px 0;box-shadow:var(--shadow)}
summary{cursor:pointer;font-weight:650;padding:14px 0;list-style:none;display:flex;justify-content:space-between;align-items:center;gap:16px}
summary::-webkit-details-marker{display:none}
summary::after{content:"+";font:24px/1 var(--serif);color:var(--gold);flex:none}
details[open] summary::after{content:"–"}
details p{margin-top:0;padding-bottom:12px}

/* Footer */
footer{padding-top:24px;padding-bottom:48px}
.footer{display:flex;justify-content:space-between;gap:25px;font-size:12.5px;color:var(--muted);padding-top:28px;box-shadow:inset 0 1px 0 var(--hair)}
.footer b{color:var(--ink)}

/* Management dashboard */
.admin-head{padding:44px 0 10px}
.admin-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}
.receipt-card{margin:18px 0}
.receipt-card h3{font-size:22px;font-family:var(--serif);font-weight:400}
.receipt-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:6px}
.test-banner{background:var(--paper2);color:var(--gold-ink);padding:14px 18px;border-radius:12px;font-weight:700;letter-spacing:.04em;margin-top:18px}
.controls{display:flex;gap:14px;align-items:center;flex-wrap:wrap;margin-top:22px}
.controls .tiny{margin:0}
#summary h2{font-size:26px;margin:0 0 8px}
#summary{margin-top:22px}

/* Engagement panel */
.engagement{margin-top:22px}
.eng-head{display:flex;justify-content:space-between;gap:24px;align-items:flex-start}
.eng-head h2{font-size:26px;margin:4px 0 6px}
.eng-head .small{max-width:560px;margin-bottom:0}
.eng-actions{display:flex;flex-direction:column;gap:10px;flex:none;min-width:230px}
.eng-actions button{white-space:nowrap}
.eng-actions .armed{background:var(--gold-ink);color:#fff}
.milestones{list-style:none;margin:20px 0 0;padding:0;display:grid;grid-template-columns:repeat(6,1fr);gap:10px}
.milestones li{background:var(--paper);border-radius:12px;padding:12px 14px;position:relative}
.milestones li::before{content:"";display:block;width:9px;height:9px;border-radius:50%;background:var(--paper3);margin-bottom:10px}
.milestones li.done::before{background:var(--gold);box-shadow:0 0 0 4px var(--gold-soft)}
.milestones .m-label{display:block;font-size:11px;letter-spacing:.12em;text-transform:uppercase;font-weight:700;color:var(--muted)}
.milestones li.done .m-label{color:var(--ink)}
.milestones .m-when{display:block;font-size:12.5px;color:var(--muted);margin-top:4px;line-height:1.4}
.timeline-list{list-style:none;margin:8px 0 0;padding:0}
.t-row{display:grid;grid-template-columns:200px 1fr 150px;gap:14px;padding:11px 0;font-size:13.5px;box-shadow:inset 0 -1px 0 var(--hair)}
.t-row:last-child{box-shadow:none}
.t-type{font-weight:650;color:var(--ink)}
.t-detail{color:var(--muted);overflow-wrap:anywhere}
.t-when{color:var(--muted);text-align:right;font-size:12.5px}
@media(max-width:820px){.eng-head{flex-direction:column}.eng-actions{min-width:0;width:100%}.milestones{grid-template-columns:repeat(2,1fr)}.t-row{grid-template-columns:1fr;gap:2px}.t-when{text-align:left}}

/* Compose card */
.compose{margin-top:22px}
.compose-grid{display:grid;grid-template-columns:1fr .92fr;gap:30px;margin-top:22px;align-items:start}
.compose form label:first-of-type{margin-top:0}
.compose label .opt{font-weight:600;letter-spacing:.04em;text-transform:none;color:var(--muted2);margin-left:6px}
textarea{font:inherit;width:100%;padding:14px 15px;border:0;border-radius:10px;background:var(--paper);color:var(--ink);min-height:250px;resize:vertical;line-height:1.6;box-shadow:inset 0 0 0 1px transparent;transition:box-shadow .15s}
textarea:focus{outline:none;box-shadow:inset 0 0 0 2px var(--gold)}
textarea::placeholder{color:var(--muted2)}
.compose-cta{gap:14px;margin:0}
.attachments{display:grid;gap:8px}
.attach{display:flex;align-items:center;gap:13px;background:var(--paper);border-radius:12px;padding:12px 14px;cursor:pointer;margin:0;font:inherit;text-transform:none;letter-spacing:0}
.attach input{width:18px;height:18px;padding:0;margin:0;accent-color:var(--gold-ink);flex:none;box-shadow:none;border-radius:4px}
.attach b{display:block;font-weight:650;font-size:14px;color:var(--ink);line-height:1.35}
.attach span{display:block;font-size:12.5px;color:var(--muted);font-weight:400}
.presets{display:flex;flex-wrap:wrap;gap:8px;margin-top:18px}
.chip{display:inline-flex;align-items:center;gap:8px;background:var(--paper);border-radius:999px;padding:7px 8px 7px 14px;font-size:13px;font-weight:600;color:var(--ink)}
.chip.builtin::before{content:"";width:6px;height:6px;border-radius:50%;background:var(--gold);flex:none}
.chip>button{background:none;color:inherit;padding:0;font:inherit;font-weight:600;border-radius:0}
.chip>button:hover{background:none;color:var(--gold-ink)}
.chip>.x{width:22px;height:22px;border-radius:50%;background:var(--paper3);color:var(--muted);font-size:15px;line-height:1;display:inline-grid;place-items:center;flex:none}
.chip>.x:hover{background:var(--char);color:#fff}
.chip.active{background:var(--char);color:#fff}
.chip.active>button:hover{color:var(--gold2)}
.chip.active.builtin::before{background:var(--gold2)}
.preset-row{margin-top:18px}
.preview{position:sticky;top:18px;display:flex;flex-direction:column}
.preview-bar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px}
.preview-bar .tiny{margin:0;text-align:right;overflow-wrap:anywhere}
.preview iframe{width:100%;height:720px;border:0;border-radius:14px;background:var(--paper2);box-shadow:var(--shadow)}
.chips{list-style:none;padding:0;margin:8px 0 0;display:flex;flex-wrap:wrap;gap:8px}
.compose details{background:var(--paper);box-shadow:none;margin:22px 0 0}
.compose details .small{margin-top:0}
.compose details .controls{margin-top:12px}
@media(max-width:820px){.compose-grid{grid-template-columns:1fr}.preview{position:static}.preview iframe{height:520px}}

.sent-summary{margin:14px 0 0;color:var(--ink)}
.sent-summary b{font-weight:650}
.sent-list{list-style:none;margin:8px 0 0;padding:0;display:grid;gap:6px}
.sent-list li{display:flex;justify-content:space-between;gap:14px;background:var(--paper);border-radius:10px;padding:10px 14px;font-size:13.5px}
.sent-list .sent-when{color:var(--muted);font-size:12.5px;text-align:right;flex:none}
@media(max-width:600px){.sent-list li{flex-direction:column;gap:2px}.sent-list .sent-when{text-align:left}}

.sequence{margin-top:22px;background:var(--paper);border-radius:14px;padding:18px 20px 16px}
.seq-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}
.seq-head .tiny{margin:6px 0 0;max-width:560px}
.seq-actions{display:flex;gap:8px;flex:none;flex-wrap:wrap;justify-content:flex-end}
.seq-actions .paused{background:var(--char);color:#fff}
.seq-steps{list-style:none;margin:14px 0 0;padding:0;display:grid;gap:8px}
.seq-step{display:grid;grid-template-columns:150px 1fr auto;gap:14px;align-items:center;background:var(--card);border-radius:12px;padding:12px 14px;font-size:13.5px}
.seq-step .s-name{font-weight:650;display:flex;align-items:center;gap:9px}
.seq-step .s-name::before{content:"";width:8px;height:8px;border-radius:50%;background:var(--paper3);flex:none}
.seq-step.sent .s-name::before{background:var(--gold);box-shadow:0 0 0 4px var(--gold-soft)}
.seq-step.scheduled .s-name::before{background:var(--char)}
.seq-step.held .s-name::before,.seq-step.skipped .s-name::before{background:var(--paper3)}
.seq-step .s-detail{color:var(--muted)}
.seq-step .s-detail b{color:var(--ink);font-weight:600}
.seq-step .s-ctl{display:flex;gap:6px}
.seq-step .s-ctl button{padding:7px 12px;font-size:12px}
.seq-step .s-ctl input{-webkit-appearance:none;appearance:none;background:var(--paper);color:var(--ink);font:inherit;font-size:12px;padding:6px 10px;border-radius:8px;width:auto;min-width:0}
.alerts{margin-top:14px;background:var(--paper);border-radius:14px;padding:18px 20px 16px}
.alert-facts{grid-template-columns:repeat(3,1fr);margin-top:14px}
.alert-facts dt{color:var(--gold-ink)}
.alert-facts dd{color:var(--ink)}
.alert-log{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.alert-row{background:var(--card);border-radius:12px;padding:12px 14px;display:grid;grid-template-columns:1fr auto;gap:6px 16px;align-items:start;font-size:13.5px}
.alert-row .a-title{font-weight:650;color:var(--ink)}
.alert-row .a-trigger{display:inline-block;margin-left:8px;font-size:10.5px;letter-spacing:.12em;text-transform:uppercase;font-weight:700;color:var(--gold-ink)}
.alert-row .a-when{color:var(--muted);font-size:12.5px;text-align:right;white-space:nowrap}
.alert-row .a-body{grid-column:1/-1;color:var(--muted);font-size:12.5px;line-height:1.5}
.alert-row .a-chips{grid-column:1/-1;display:flex;flex-wrap:wrap;gap:6px;margin-top:2px}
.a-chip{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:600;background:var(--paper);border-radius:999px;padding:5px 11px 5px 9px;color:var(--ink)}
.a-chip::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--paper3);flex:none}
.a-chip.ok::before{background:var(--gold);box-shadow:0 0 0 3px var(--gold-soft)}
.a-chip.pending::before{background:var(--char2)}
.a-chip.bad{color:#9f301e}
.a-chip.bad::before{background:#9f301e}
.a-chip.off{color:var(--muted)}
.a-chip small{font-weight:500;color:var(--muted)}
@media(max-width:820px){.alert-facts{grid-template-columns:1fr}.alert-row{grid-template-columns:1fr}.alert-row .a-when{text-align:left}}
@media(max-width:820px){.seq-head{flex-direction:column}.seq-actions{justify-content:flex-start}.seq-step{grid-template-columns:1fr;gap:6px}}

/* Setup card */
.setup{margin-top:22px}
.setup-facts{grid-template-columns:repeat(4,1fr);margin-top:16px}
.setup-facts dt{color:var(--gold-ink)}
.setup-facts dd{color:var(--ink)}
table.dns{width:100%;border-collapse:collapse;font-size:12.5px;margin-top:8px}
table.dns th{text-align:left;font-size:10.5px;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);padding:6px 8px}
table.dns td{padding:8px;vertical-align:top;overflow-wrap:anywhere;box-shadow:inset 0 -1px 0 var(--hair);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}
.links{margin-top:16px;display:grid;gap:10px}
.link-row{display:grid;grid-template-columns:200px 1fr auto;gap:12px;align-items:center;background:var(--paper);border-radius:12px;padding:12px 14px}
.link-row code{font-size:13px;overflow-wrap:anywhere;color:var(--ink)}
@media(max-width:820px){.setup-facts{grid-template-columns:1fr 1fr}.link-row{grid-template-columns:1fr}}

/* Access page */
.access{max-width:520px;margin:12vh auto 0;padding:0 24px}
.access .lock{color:var(--ink);margin-bottom:26px}
.access .brand{color:var(--ink)}
.access .brand small{color:var(--gold-ink)}
.access h1{font-size:40px;margin:0 0 10px}

@media(max-width:820px){
  main,footer,.wrap{padding:0 20px}
  .topbar .wrap{padding-top:18px;padding-bottom:18px}
  .status{font-size:10px}
  .hero{grid-template-columns:1fr;gap:28px;padding-top:36px;padding-bottom:44px}
  .hero-wrap::after{background:linear-gradient(180deg,rgba(43,44,41,.92) 0%,rgba(43,44,41,.86) 100%)}
  .request{padding:26px 22px}
  .three,.options,.two,.admin-grid{grid-template-columns:1fr}
  .timeline{grid-template-columns:1fr 1fr;gap:12px}
  .section{padding:44px 0 4px}
  .panel{padding:22px}
  .media{margin:-22px -22px 18px}
  .dates{grid-template-columns:minmax(0,1fr)}
  .strip{grid-template-columns:1fr}
  .strip-media img{aspect-ratio:16/9;height:auto}
  .strip-body{padding:24px 22px}
  .facts{grid-template-columns:1fr}
  .footer{flex-direction:column}
  .option strong{font-size:32px}
}
@media(max-width:600px){
  .topbar .wrap{flex-direction:column;align-items:flex-start;gap:14px}
  .status{font-size:10px;letter-spacing:.12em}
  .hero .eyebrow{letter-spacing:.14em}
  .timeline{grid-template-columns:1fr;gap:10px}
  .step{padding:16px 18px}
  .step h3{margin:6px 0 4px}
  .row{flex-direction:column;gap:3px;padding:12px 0}
  .row span:last-child{text-align:left;font-size:12.5px}
  .pill{align-items:flex-start;line-height:1.5}
  .pill::before{flex:none;margin-top:6px}
  .footer{gap:18px}
}
@media print{
  body{font-size:11px;background:white;color:#000}
  .topbar,.hero-wrap{background:white;color:#000}
  .hero-wrap::before,.hero-wrap::after{display:none}
  .hero{display:block;padding:12px 0}
  .hero h1,.hero .lead,.hero .small,.brand{color:#000}
  .hero .callout{background:#f2efe8;color:#000}
  main,footer,.wrap{max-width:none;padding:12px}
  h1{font-size:34px}h2{font-size:22px}
  .request,.printbar,.options button,.response,.media,.thumb,.strip-media,.status{display:none}
  .options:after{content:'G $2,500 • 1 workday | G + A $4,700 • 1–2 workdays | G + B $6,700 • 2–3 workdays';font-weight:bold}
  .section{padding:16px 0 0}
  .three,.two{gap:10px}
  .panel,details{padding:14px;box-shadow:none;border:1px solid #ddd}
  .panel,.step,details{break-inside:avoid}
  .timeline{margin:10px 0}
  .printrequest{display:block!important}
  button{display:none}
  .footer{font-size:10px}
  .strip{grid-template-columns:1fr;background:white;color:#000;border:1px solid #ddd}
  .strip-body h3,.strip-body .small,.facts dd{color:#000}
  .dark{background:white;color:#000;border:1px solid #ddd}
  .dark .tiny,.dark .small,.dark h3,.dark .row span:last-child{color:#000}
}